Cancellation & Refund Policy:

We (Global Yoga Schools® or GYS or globalyogaschools.com) serve globally abide to the laws of India only. Users apart from India has accepted that they shall abide to the laws of India or applicable laws in India and also to any Laws which are mandatory as per Reserve Bank of India International Policy or foreign policy by Government of India.

1. Cancellation & Refund policy in between Buyer/Student (a person or legal entity who use globalyogaschools.com or mobile application for buying purpose only) and Seller/ Instructor (a verified legal entity or a person who is capable to sell his products or services in digital form only on globalyogaschools.com or mobile application for selling purpose), globalyogaschools.com or website or mobile application here-in-after referred as GYS or platform.
2. Cancellation of order is completely under the discretion of seller. Buyer has to refer the seller policy mentioned under product description before booking the order about the Cancellation & Refund Policy. We will regularly update our Cancellation & Refund Policy time to time without anu notice.

GYS is not liable for any fraud or any loss incurred to buyer, if any things come under fraud or loss. User kindly bring it our notice within a time period of 24 hours through disputes@globalyogaschools.com. We take necessary steps to prevent the same not to happen to others and we will remove seller from the platform. 

Cancellation and Refund policy for Admissions Fee, Exams Fee, Application Fee, Subscription and Membership:

Admissions fee or application fee paid to any university, amount paid for any certification exam or any examination fee and whichever comes under the same meaning shall not be refundable or cancelled. 

No cancellation and refund will be available to users apart from India. 

Applicable Policy for only Virtual Course (Courses means: An online course is a form of education that allows students to attend lectures and do homework via the internet. An online course usually consists of pre-recorded lessons or live lectures, interactive and off-line tests, synchronous and asynchronous discussions.) and any other products on our platform.

Cancellation of Order

Cancellation of order by buyer: Cancellation will not be allowed once sellers confirm the order. Cancellation of the product will be allowed before the product has been confirmed by the seller

No refund will be allowed once the order has been confirmed to ship by seller.

For any assistance you may write to us disputes@globalyogaschools.com

Cancellation of order by seller: It is under the sole discretion of seller to cancel the order on his own at any time for any reason. GYS or its associates or its partners are not liable for any losses or damages caused to buyer due to cancellation of order by seller. 

Refund as per RREP:

Return or Replacement or Refund or Exchange: A product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a replacement or refund in the original form of payment, exchange for another item (identical or different). Return or Replacement or Refund or Exchange (Collectively referred as ‘RRRE’) is a scheme provided by respective sellers directly under this policy in terms of which option is offered by respective sellers to buyers. All products listed under same category do not have same RRRE. We don’t deliver any product in physical form and there is no Return or Replacement or Exchange policy applicable on purchased Product or service on this platform.

GYS is not liable for any damages caused to buyer because of seller violating RRRE policy, GYS may share the details of seller to such buyer to resolve their dispute. GYS is not facilitating any Buyer protection Program bit we may try our level best to clear the dispute which brings to our notice through disputes@globalyogaschools.com, GYS is only platform provider.

Non-Refundable: Products which are marked as not returnable are not cover under RRRE Policy.

Buyer has to raise refund request with proper reason through our customer care or through MY account page of platform with in 1 (One) day or within the same day after receiving the product by buyer by contacting our customer care. Return is defined as the action of giving back the item purchased in the original condition to the seller along with the original packing, MRP “Maximum Retail Price” tags, Not activated, Note used or which may to be consider to accept the return request by seller which are purchased on this platform. On return of the product there are chances or replacement or refund based on the case, which may vary product to product. If seller disagrees a return request even there is a valid reason. Buyer can file a dispute directly on seller to our customer care. In case of product was delivered (in digital format like license code through email, message and in admissible digital format or downloaded) directly by the seller to buyer, (In this type of return request you have to raise return request through our customer care, GYS not liable for any delays or problem). Seller may reject the return or refund request raised by the buyer if reason is not valid or not to be consider.

Replacement: Replacement of product is not allowed. We will refund the 100% actual cost to the user. It may under the sole discretion of platform provider only. It is applicable in case of tampered or defective license or data which is different from the actual within 1 (One) day or within the same day after receiving the product by buyer from our delivery partner by contacting our customer care.  Reasons like tampered, different product not as shown on our platform may be consider after detailed investigation before accepting refund. In case of refund accepted within 7 business working days, buyer may get the refund amount of the product purchased as per the refund policy.

Exchange: Currently we are not facilitating any exchange policy. Exchange is a scheme offered by the seller on his own. Exchange means the seller may take the older or used product from the buyer and giving him new product or as mentioned under the product description. The benefit of exchange will be availed by buyer in from of cash discount which is directly provide by seller. Buyer has to pay the difference amount of original cost to exchange cost.

Refunds: There could be situations when customers or buyers request a refund of the payments made for the products or services purchased or availed after cancellation or returned of the same to seller on GYS website or on its mobile application. If the product is returned by buyer or cancelled by buyer the refund amount will be refunded back after deducting transaction charges, taxes or any other charges which may to be considered from the total paid for product to buyer actual mode of payment within 15 business working days. No refund will be allowed for International Users or for payment received out of India.

Payment / settlement: Payment settlement to seller against the sale product or service on GYS will be settled within 7 business working days after completion of refund period as per applicable payment policy based on timelines mentioned in the above table. (Total time for settlement = 7 Business working days + Return or Replacement Time in days). Refer payment policy for more details.

Time taken to refund: It will take 15 business working days for the refund after getting confirmation by the seller that product was received in good condition and actual condition (Time taken to refund = 15 business working days + time taken to get confirmation by seller). Our trusted payment gateway partners do not charge you for refunds. However, delivery charges, transaction charges, fees and tax charged for a captured payment will not be reversed.

Last updated on July 21, 2024.